Your comments
Will update you at the earliest. We are still debugging this issue.
Hi Shane,
We are currently working on the Menu feature which will become available soon. Will keep you posted on this.
Hi Hamid,
For the first time when you chat with the bot, "Start" button will be present. However, if you want to restart the bot for the second, third....time, /restart or /start need to be typed.
Hi Hamid,
I've responded to your query via email. Let me know if this helps.
Could you please update your chrome browser version and let me know if the image gets added?
Could you please update your Chrome browser version and try uploading this image?
Hey,
The message seen when user types/sends something which doesn't match can't be changed as it's generic to all our bots. We won't be able to specifically change this text message in a bot.
Hi Shane,
We are looking into this. Will update you once the Reports are updated for your bot.
Hi Shane,
You can create a new episode and use Re-engagement feature in the Start Node and set specific date/time or trigger after X min/hours to show user's who are playing your bot.
I've created a sample Re-engagement notification episode in your bot. Please do check and let me know if you have any further questions or need help.
Customer support service by UserEcho
Hi Josh,
Where exactly are you looking to implement this points system?