Your comments
I'm afraid not possible in the bot.
Is this the bot you are trying to publish? Was this bot published to the FB Page earlier? And did you unpublish it?
https://www.onsequel.com/channels/13886/episodes/23853/trees/23846
You can add a User Choice button as "Feedback" followed by a node which will say "For any questions or feedback, please do email me at xxx@yyy.com". This way, user's can send an email to you.
Could you please provide me with the FB Page ID which is grayed out? This FB Page ID can be found in the About section of the FB Page.
I did check the bot @user432bot in Telegram. The feedback looks to be a user choice button. What exactly do you need the feedback button perform?
I've gone ahead and added a Quiz template to your bot as an episode. Please go through this quiz template episode and let me know if you need any further help in creating a Question-Answer bot.
User data can be collected via a input node and you can then store them in a variables. Could you please let me know your exact use case and I will be able to guide you further in detail?
Yes, it is possible. The question can be retrieved from user's via input node which should be followed by variable node to choose the path of answers depending on what a user has answered to a question.
I can add a template of a question-answer episode to your bot. Please do point me to your bot link at onsequel.com.
Customer support service by UserEcho
Could you please be more specific and elaborate on this use case?