Your comments
Hi Lars,
You can use the fallback button feature in your case. Please do look into this guide and let me know if it helps.
http://forum.onsequel.com/topics/137-how-do-i-use-the-fallback-button-feature/
You mean through an API? Do you have an API which can extract data from Sequel to your database?
Hi Lars,
Thank you for choosing Sequel!
At user decision point, if user writes a message which doesn't match the user decision text, then we send the message "Sorry, we didn't understand......". This message is generic across all bots in such cases and can't be changed for specific bots.
To counter this, instead user decision buttons, you can use NLP node which will serve your use case where user's need to write a message at this NLP node point. You can create multiple NLP node paths with different set of keywords in these nodes. Also, a no match route will be added here for cases where user's message do not match with any keywords.
Here is the FAQ article on NLP which will help you understand the flow. Let me know if you have questions or need further help.
http://forum.onsequel.com/forums/2-faqs/categories/16-nlp-natural-language-processing/topics/
From where are you looking to extract the data into Sequel?
This can be created at onsequel.com with a message node followed by user decisions.
I'm sorry, the feature to export content is not available at Sequel.
It's fixed now. You can go ahead and publish this bot and choose the FB Page in the list.
There is a way to broadcast a message on a specific date/time. This can be done via Start node - Broadcast or Re-engagement feature.
Customer support service by UserEcho
Sorry about that Lars.
I'm afraid we do not have this specific feature with User decisions and no match route.