Can you please check now and let me know if you are still facing any issue with Global NLP?

Hi Maurice,

We'll look into the issue related to Twilio bot.

If a bot is published and if there is any issue playing the bot, we suggest to not unpublish instead email us to debug the issue and fix it.

Issue has been fixed now. If anyone still has issues with FB bot not responding, please email me at help@onsequel.com.

Thanks Haidar! Much appreciated!

Not to worry, the bot will not stop responding from now. The issue has been fixed. You can edit your bot and update.

Not a problem. Have you published your bot again?

Haidar,

We've debugged the issue and fixed it. I've unlinked your FB page from the bot. You will now need to re-publish the bot again. The bot will not stop responding now.

I've unlinked the FB page from your bot. You will now need to publish your bot by selecting the FB page in the list. Let me know if there is any issue.

I've unlinked the FB Page from your bot. You will now need to publish your bot again and choose the FB page in the dropdown list. Let me know if there is any issue you see in the bot while chatting.

https://www.onsequel.com/channels/19945/episodes/34174/trees/34165