Of course :) 

Even when a customer clicks on "stop bot" it agrees to stop. But as soon as they message again, it kicks back in with: 

Hello! Nice to hear from you. Tap "Restart Bot" to start the bot.

or 

Sorry, we didn't understand that message. Tap a choice to move forward or pick one of these help options:

When the customer taps on "Stop bot", we want it to completely stop sending messages. How do we stop it? 

The  message itself is not the problem. How can I stop the bot from reacting when I pick the conversation up myself with the customer?