Your comments
Due to the high volume of messages being sent at a specific time, it may take between 15 and 30 minutes for your broadcast to reach users, or at times a little more time depending on the scheduled messages.
Could you please add the date/time in both re-engagement and broadcast and let me know if it works in your bot?
So, you set a specific date/time for broadcast and it didn't trigger this episode?
BTW, did the Re-engagement episode work in this bot?
Could you please point me to your bot link at onsequel.com?
Customer support service by UserEcho
I tested out in your bot with a specific date/time for Broadcast and Re-engagement, and both of them worked fine. Here is the screenshot attached.