Your comments

Yes, Praveen.


When I click on the "start" button, the following message now appears: "Hello! Nice to hear from you. Tap" Restart Bot "to start the bot", should not you start the conversation with the bot normally?

Hello, Praveen!


I discovered the mistake I was complaining about. When I press "start" in the Portuguese language, the chat does not start, however, if I type "start", in English it works normally.


How can I solve this?


Thanks,


Eduarda

Hi Praveen,


I delete the conversation history from my facebook, to start a conversation with the bot, as if I had not talked before, to test the modifications I'm doing. I do not type anything.


I finished programming my bot, but when I go to test the page, I click start and it does not start. After talking to a user, my bot does not work again with the same user. Even though I have selected to return to the user.


Best regards,

Eduarda



Hello, Praveen!


First of all, thank you very much for your help! Actually what is going on is that when I first start a chat with the bot it works well, but after I delete all the talk and try restart the chat again the bot doesn't start.


I alredy tried many options setting the episode as "returning user" and as "default", but it still not working. Could you please help me to solve this problem? Is it a bug? or is it a simple configuration issue?


Thank you, once again!


Best regards,


Eduarda

Hello, I continue with the same problem. When I test the onsequel, it works, however after giving the update appears the "start" button and after that nothing else. The bot does not show.