Your comments
Hello, Praveen!
I discovered the mistake I was complaining about. When I press "start" in the Portuguese language, the chat does not start, however, if I type "start", in English it works normally.
How can I solve this?
Thanks,
Eduarda
Hi Praveen,
I delete the conversation history from my facebook, to start a conversation with the bot, as if I had not talked before, to test the modifications I'm doing. I do not type anything.
I finished programming my bot, but when I go to test the page, I click start and it does not start. After talking to a user, my bot does not work again with the same user. Even though I have selected to return to the user.
Best regards,
Eduarda
Hello, Praveen!
First of all, thank you very much for your help! Actually what is going on is that when I first start a chat with the bot it works well, but after I delete all the talk and try restart the chat again the bot doesn't start.
I alredy tried many options setting the episode as "returning user" and as "default", but it still not working. Could you please help me to solve this problem? Is it a bug? or is it a simple configuration issue?
Thank you, once again!
Best regards,
Eduarda
Hello, I continue with the same problem. When I test the onsequel, it works, however after giving the update appears the "start" button and after that nothing else. The bot does not show.
Customer support service by UserEcho
Yes, Praveen.
When I click on the "start" button, the following message now appears: "Hello! Nice to hear from you. Tap" Restart Bot "to start the bot", should not you start the conversation with the bot normally?