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Response on behalf of the bot
Hi. Can I see what users write bot? For example: user writes text to the bot and the bot sends a text to me. Or I say on behalf of the bot. Is this possible? Thank you.
Customer support service by UserEcho
You can achieve this using NLP functionality. Let me know if this helps.
http://forum.onsequel.com/forums/2-faqs/categories/16-nlp-natural-language-processing/topics/