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Problem with decision button on mobile facebook messenger

Alexandre ESG 3 years ago updated by Praveen Srinivasaiah (Admin) 3 years ago 1

Hello, I have a bug with decisionnal butons when I do a test with my phone.


For example, I have two decision butons : "Oui, je suis actuellement étudiant." and "Non, je ne suis pas étudiant". It works on desktop messenger and on the preview. But when I test it with my mobile, I have "Oui, je suis act...." and "Non, je ne suis ..."

Could you help me please ?

Best

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Hi Alexandre,


FB restricts the text length to be used in user decision buttons. The text message length should be less than 20 characters. If the length exceeds 20 char, they will get truncated and shown in the chat.