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Under review

​Bot does not get started

Mark de Valk 7 years ago • updated by Magnus Nilsson 6 years ago • 6

Bot does not get started after pressing the "Get Started" button. There is a 'writing message' animation for a couple of seconds but the Episode is not starting. I am using a default start node. I don't see any webhooks that point back to onsequel configured in Facebook. I am missing something here?

Under review
Praveen Srinivasaiah (Admin) 7 years ago

Hi Mark,


Could you please point me to the bot link at onsequel.com?

Mark de Valk 7 years ago

not sure how to get the bot url, hereby the episode url https://www.onsequel.com/channels/12129/episodes/20934/trees/20927

+1
Mark de Valk 7 years ago

Hi Praveen I seem to have the same issue now. The bot seems to work the first time I visit but I am unable to /restart the bot. I am overlooking something here. I should be able to restart and re-enter the conversation anything after publishing right?

ON 7 years ago

Same problem here :/

Under review
Praveen Srinivasaiah (Admin) 7 years ago

Looks like you have deleted this bot.

https://www.onsequel.com/channels/12129/episodes/20934/trees/20927


Could you please point me to the correct bot link? Is it this?

https://www.onsequel.com/channels/13367/episodes/22986/trees/22979

Magnus Nilsson 6 years ago

Same problem here now

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