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+1
Started

Sequel's bot analytics doesn't update

Leo 7 years ago • updated by Praveen Srinivasaiah (Admin) 7 years ago • 8

Hey! I have one bot (CryptoAzbuka) that is published to Telegram and FB Messenger.


We've launched our promotion on Friday (the 16th) and at the beginning it showed us that we have 11 active users. Today is Monday (the 19th) and this number hasn't changed, though we're sure that we got some new users (we have UTM links inside a bot).


Could you check it please?


Thanks a lot!

+1
Started
Praveen Srinivasaiah (Admin) 7 years ago

Leo - We are experiencing technical diffuclties in updating the reports. Our engineers are looking into this to get it fixed.

Leo 7 years ago

Thanks! Waiting for this.

Praveen Srinivasaiah (Admin) 7 years ago

Will keep you posted once it;s fixed.

Zinchenko Valeriy 7 years ago

hello have the same problem. reports are not updating

Giulio 7 years ago

We have same problem!

Praveen Srinivasaiah (Admin) 7 years ago

Let us know your issue and we'll help you out.

Giulio 7 years ago

Hi, on every bot I created and I am using there are no datas for report. Thanks

Praveen Srinivasaiah (Admin) 7 years ago

we'll update you once the issue with Reports is fixed.

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